Privacy Policy

Information Collection and Use

Maldives Immigration cooperates with law enforcement agencies and other relevant entities to enforce and comply with applicable laws and regulations. We may disclose user information to such authorities and entities where necessary or appropriate to respond to claims, legal processes, regulatory requirements, or to prevent, detect, investigate, or stop illegal, unethical, or otherwise unlawful activities, in accordance with the laws and regulations of the Maldives.

Information We Collect

• Personal Identification Information: Passport details, work visa details, and other government-issued identification for individuals.
• Biometric Data: Photographs or biometric data for facial recognition used to verify identity.
• Other Immigration Information: Any documents or identification data required for immigration verification, such as travel documents, entry/exit records, or immigration status.
• Device Information: Information about the devices used to connect to our website, portal, or software, including IP addresses, browser and operating systems, and geographical locations.
• Usage Data: Data regarding user habits and preferences, such as time spent on the website and visit frequency.

How We Use Your Information

• To Process Your Requested Services: Personal information provided is used to process requested services and shared with relevant authorities for required purposes.
• Immigration Enforcement: To verify the identity and legal status of individuals entering or residing in Maldives.
• Compliance with Immigration Laws: Ensuring only legally authorized individuals are allowed entry or stay.
• Facial Recognition Processing: Identifying individuals without legal documents by using facial recognition technology.
• Communication: Responding to emails, addressing requests, answering questions, and notifying users about the statuses of their requests.
• Improving Services: Analyzing data to improve user experience and the services offered.
• Permanent Record for Immigration Authority: Data transmitted to Maldives Immigration Authority for further processing and permanent storage.

How We Share Your Information

• Maldives Immigration: All collected data is transmitted to the Maldives Immigration for permanent storage and ownership in compliance with Maldives immigration laws.
• Third-Party Sharing: Maldives Immigration may share data and information with law enforcement agencies and other relevant entities for the purposes of law enforcement and compliance with financial and telecommunication regulatory requirements.

Data Retention and Deletion

• Permanent Storage: Personal and biometric data is stored permanently by the Maldives Immigration Authority in compliance with immigration laws.
• Temporary Data Handling: Facial recognition data is temporarily stored for processing and securely deleted from the app's systems after verification.
• No Deletion of Data: Due to legal obligations, data cannot be deleted and is retained for record-keeping, enforcement, and compliance purposes.

Data Security

• Secure Transmission: All data is securely transmitted to the Maldives Immigration Authority.
• Compliance with Security Standards: We adhere to data protection measures and security protocols for handling sensitive personal and biometric data.

Your Privacy Rights

• Data Retention by Maldives Immigration: Data collected through the app is stored permanently with Maldives Immigration Authority and is under their control.
• No Deletion Requests: Under Maldives immigration laws, data cannot be deleted or modified once collected and transmitted. Concerns regarding data should be directed to Maldives Immigration.

Privacy Policy Changes

We may update this Privacy Policy periodically. Changes will be posted on this page, and the "Effective Date" will be updated. Please review this policy periodically to stay informed about how we handle your data.